Called for pricing on a chip repair and was told no appointment needed, $70 + tax, quick 10-15 min repair time. I came in a few days later, around noon on a weekday, and things were just as expected and then some.The shop was busy with two other repairs in the works, the phone was pretty busy, and the guy at the desk was handling it all politely and efficiently. The lobby was impressive with toys and books for kids, varieties of kcups for coffee and tea, water and snacks. Restroom in the lobby as well.Before I was done paying for the chip repair, it was already completed! Impressed, relieved, and painless. The chip itself was less than the diameter of a quarter but close to it, we'll see if the repair holds up with the upcoming colder temps, but from first glance it looks a lot better than before!