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Life Happens.
Joe's Glass Co Has You Covered.
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Windshield Repair
From rock chips in your windshield, to side and rear window repair, we do it all. Call today for a free quote.
Windshield Replacement
We provide same day windshield replacement. When you want the best windshield replacement price and service in town, give Joe's Glass Co a call.
Windshield Calibration
We're experts with windshield calibration, from parking assist, blind sport monitoring, lane departure warnings and more, give us a call for a free estimate.

Free Windshield Replacement Estimate!

Swing by our office during normal business hours for a free rock chip repair estimate!

Windshield & Auto Glass Replacement in Everett, Lynnwood, Snohomish, Marysville, Bothell, Woodinville & The North Puget Sound

WINDSHIELD REPLACEMENT

We’re here to help guide you through any accident, big or small.

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Auto Glass

We’ve got you covered with mobile or in-shop service.

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RV GLASS

We’re your one-stop auto shop for mechanical repairs, maintenance and tire services.

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COMMERCIAL FLEET VEHICLES

We’ll help keep your vehicles on the road and your business on the move.

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Frequently Asked Questions

Kindly review our FAQs page for any questions about our collision, auto care and auto glass services.

FAQS

Over 25 years of experience and over 30,000 customers served!

For over 25 years providing good quality glass and replacement workmanship. We only use the best materials and high quality finish product. With top notch service, and affordable prices, we ensure every customer is satisfied with our glass work.

Lifetime Guarantee

Choose Joe’s Glass Co.. for all of your windshield replacement and repair needs. We offer a lifetime guarantee on windshield repairs and use only the highest quality materials. Come to our shop for full-service windshield repair and replacement in Everett or Joe’s Glass Co. also offers our mobile repair service that comes directly to your location.

Everett's Top Rated Auto Glass Repair & Replacement Company

Windshield Replacement

Same Day, Mobile Service

We Love Our Customers

Joe's Glass Company
4.7
Based on 1160 reviews
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Dawn NissenDawn Nissen
00:57 27 Nov 24
Always have the MOST EXCELLENT SALES N SERVICE here. I have a jeep, so u know how it goes. They are always very professional and fast. Same day service both times I've tried them. I highly recommend you give them a try. Great business that also supports kids in the neighborhood. I saw many of the photos n thank you cards on the wall. Love this business!
DJ CarrollDJ Carroll
23:27 25 Nov 24
Kept seeing this place around where I work, they were the cheapest option for me and it was the best decision I made. Really nice people all around, they were quick and professional too. These guys will get you back on the road pronto, will definitely come here again if I need my windshield dealt with.
Palmer BodinPalmer Bodin
01:36 20 Nov 24
Excellent service guys!! I was impressed that they were able to find a window and install it all within an hour!!
travis orrinotravis orrino
01:35 16 Nov 24
Thank you for the fast efficient service. Customer service is very kind and helpful. This is the second vehicle we have had our windshield replaced with Joes Glass. Highly recommend
Keef RKeef R
22:20 15 Nov 24
Speedy service!
Carlos JimenezCarlos Jimenez
19:52 15 Nov 24
Big shout out to Spencer and the team. They’re really fast. Thank you.
Travis BrumbleTravis Brumble
17:55 06 Nov 24
Great people
vipul kumarvipul kumar
17:52 05 Nov 24
Jaina SmayJaina Smay
23:54 30 Oct 24
They were so friendly and fast, my windshield was replaced in an hour. Very clean work, and they dealt with all the paperwork from my insurance. Couldn't have asked for a better experience. Highly recommend them!
Sugei IbarraSugei Ibarra
22:55 25 Oct 24
Everyone is super friendly and have positive attitudes! Joe and Spencer helped us out (: They also did an amazing job on windshield replacement
Nick WNick W
18:14 25 Oct 24
Joe’s got me in for a windshield replacement the next day and got me a great price. I waited in the waiting area while they did the replacement, and Joe and his staff were super friendly. They did a great job and I’d definitely recommend this place, especially if you need to get your glass fixed ASAP.I had gotten a quote from another shop 2 weeks before and had been waiting for a call back to schedule the appointment with them, and had called in every day to get an update and they could never get me an actual answer or timeline. I got tired of waiting and found Joe’s on Google and called them for a quote. They got me basically the same price, had the windshield in stock already, and they offered to get me in the same day! The customer service at Joe’s was miles ahead of the other shop I had been trying to work with before. Don’t waste your time with these other places and just call Joe’s.
Dmitriy GayvoronskiyDmitriy Gayvoronskiy
19:15 23 Oct 24
Were able to accommodate me the next day. Did it quicker than expected.
Ashley JonesAshley Jones
19:33 22 Oct 24
My jeep was broken into via the passenger window on a Friday night. I called Joe’s shop on a Saturday, knowing full well that nobody may answer due to the weekend. Well, nobody answered. BUT a few hours later Joe called me and told me he would be able to get me in on Monday.He then went out of his way to contact me Sunday to arrange official plans for repair. I was at the shop by 1 pm Monday and at 1:47pm I was fixed up and squared away!I really enjoyed my conversations with Joe while my vehicle was getting worked on. He’s a good ole Midwestern boy with some serious Hoosier hospitality (I am also from Indiana). I was eager to shake his hand and thank him for doing business with me.My jeep looks great and I deeply appreciate his effort to quickly repair my window, especially for less than the $500-$1000 I expected to spend. I would absolutely give this shop my business again. Thanks Joe!
Kara ClarkKara Clark
23:59 17 Oct 24
Make this your go-to destination for glass repair! I called just an hour before closing and spoke directly with the owner, who was incredibly helpful. When I arrived, Spencer guided me through the entire process efficiently. I was in and out in just 10 minutes with a chip repair! I’ll definitely be returning for any future repairs. Highly recommend this place!
MALMAL
17:07 15 Oct 24
Got a chip repair. Nice guys, and fast!
Jennifer LovelyJennifer Lovely
17:18 09 Oct 24
Such a great experience at Joe’s professional and fast!After 5 times with another glass service I found Joe who did it perfect! Thank you!!!
Melanie RyanMelanie Ryan
23:01 07 Oct 24
To tell you the kindness and care of this company was phenomenal is an understatement. My car was broken into the day after my sweet cat passed. I was a mess when I called and talked to Fred. He was so kind and empathetic. They were able to quickly order my glass and got me in the same day (before the rain came!). The waiting area was very pleasant. They were so fast getting it done. I anticipated a few hours and was in and out in less than one. I met the owner who was very kind as well. Highly recommend for quality of work, friendliness, process and cost. This place is it. I will return again if I need further work. Great job! Thank you, Meow and team!
Sophearina HorSophearina Hor
23:56 02 Oct 24
I don’t write review often but I’d like to share my experience with this place. My car passenger window can’t roll up or down so my husband brought it to the dealer maintenance. After inspection, it come out that my car window’s motor and regulator broke and they need to replace it. However, I have to wait for 5 days since they doesn’t have the motor and regulator in stock. I search around in Google and find Joe’s Glass so I called and discussed with them. Not only they can give me the same day repair but also they charge me half the price of what the dealer asked me. I highly recommended to go check this place out, they are quick and price are reasonable. Sophea!
Rachel HeathRachel Heath
17:44 27 Sep 24
We struck gold and we're coming back.After calling at least 5 windshield repair shops, no one had our windshield in stock, or could order it. We needed it done by the end of the week. Joe had one in stock, got us in first thing, next day. I sat in the waiting room for less than an hour while they replaced the whole thing.They billed insurance and had our pricing ready before we got there. Excellent office staff. Clean and comfortable waiting room. Wifi available. Kids toys and books. I can't find a single thing to complain about.Even better they own the car detailing shop next door, and they got my car in there right after the windshield was done.Everything about this place makes it the sort of small business a person wants to support.We will be bringing all our future business here.
JSComixJSComix
23:02 24 Sep 24
Very friendly staff, had my Jeep’s window replaced super quick. Would recommend.
John Misty TyrrellJohn Misty Tyrrell
22:44 24 Sep 24
My driver window was shattered yesterday and called Joe last night and was able to have my window replaced at 8 am the following morning. Price was reasonable and the team was great. Getting my car in and out quickly.
Mechelle PlueardMechelle Plueard
23:42 20 Sep 24
Super friendly, very up front and honest about repairs vs replacements and pricing. Definitely coming back if I need repairs or replacements in the future.
jen Bjen B
22:52 18 Sep 24
Called at 8:37am on 9/18/24 (called Monday to get a quote, they said they could get me in on Tuesday, I held off for a day), today when I spoke to them, they said they could get me in today, at 10am (called at 8:37am same day) I was very impressed that I got in same day, the one hour turn around was nice to, everyone I spoke to were extremely friendly, I highly recommend them, over a company who is known in other states. I love to support family local owned business. Gotta support the little guys too.
Matt KnightonMatt Knighton
15:41 06 Sep 24
Fast, responsive, solid work. They ordered, received, and installed my new window in just a few hours. Vastly exceeding my expectations.
Akeem WilliamsAkeem Williams
01:59 31 Aug 24
Amazing service, start to finish. Replaced my whole windshield in 30 mins. Professional and friendly, it’s impossible to go wrong choosing them.
Amy RomeroAmy Romero
23:54 28 Aug 24
Absolutely wonderful service. Super quick in and out, I was there for a windshield replacement (which they did in under an hr) as I waited two customers came in for rock chip repair and were out in 20-25 minutes. Very affordable and I highly recommend!
James WhelanJames Whelan
22:37 28 Aug 24
Shop local! Got a call from Joe's Glass at 8am and was booked in at 2pm - a shop willing to do a job where others wouldn't. Transparent pricing and great staff. They even explained a fault on my car, not even related to the windshield from the OBD and wanted to let me know. Highly recommended!!
Terryl SmithTerryl Smith
21:15 15 Aug 24
I phoned Joe's Glass Company at 1054 am. I asked if they could get me in for a rock chip repair. They said absolutely, it'd take about 15 minutes. I was about 5 minutes away. By 1123am, chip was dealt with and I was on my way. They were friendly with my dog Charlie and gave him a treat and some pets too. Thanks everyone!
Paulie MarxPaulie Marx
18:59 13 Aug 24
Had a good experience with Joe and his team, great conversation with them. Install came out clean and quick. Thanks for the humbleness guys
Marnie BrimhallMarnie Brimhall
21:14 08 Aug 24
I had a very good experience with joes glass today. I called and they got me in immediately. Excellent customer service and a nice atmosphere all around.
Linda AndersonLinda Anderson
20:25 28 Jul 24
Brendan TateBrendan Tate
22:26 22 Jul 24
Barry WestBarry West
06:11 19 Jul 24
ryan sanfordryan sanford
21:50 12 Jul 24
Joe and the boys just took care of my Yukon..... I was 30min late to my appt, and they still got me in and out in less time than they originally said. Great job.
kalliopi petropouloskalliopi petropoulos
20:45 10 Jul 24
They had my shattered back window ordered and installed in less than 24hrs. In fact, it took them less than an hour to install it once I got to the shop. They even cleaned the glass out, to boot! Fast, friendly and efficient. Highly recommend.
jim mijim mi
16:54 10 Jul 24
I had a fantastic experience at Joe's Auto Glass in Everett, WA. They got me in the same day, and I was out with a brand-new windshield within 40 minutes! Chris, the power behind this operation, was amazing to work with and genuinely cares about his customers. Every employee I came in contact with was kind and professional. I highly recommend Joe's Auto Glass for its outstanding service and dedication to customer satisfaction. Thank you, Chris and team!
Thilani DisanayakeThilani Disanayake
06:24 09 Jul 24
I went to Joe’s place to get my windshield replaced two years ago and they did a great job. Joe is friendly and genuinely cares about his customers. Today again I went there for my daughter’s car’s windshield replaced. They did the work fast and price was fair. Thank you so much Joe and we really appreciate you and your team.
Aron RobertsAron Roberts
20:16 03 Jul 24
Fast and friendly service. I’ve had them replace two of my windshields so far and he also helped me out with new glass for my wood stove as well.
Nick CarratoNick Carrato
18:21 22 Jun 24
Highly recommend Joe's, shattered one of my windows on my toyota tacoma while mowing the lawn. Called Joe's at approximately 11am needing help. He had me in at 2pm, with a new window installed before 3pm. Awesome!!!!!
David DebnamDavid Debnam
04:19 22 Jun 24
I own a small paint company and I do a lot of driving and one morning unfortunately on i5 a rock hit my windshield and as soon as I reached my destination I started calling glass companies for a quote and when I called Joe's auto glass it was the owner who answered my call and I told him my situation and he got me in immediately they were extremely fast ,friendly and very professional I highly recommend them for any of your glass needs
t lot lo
03:33 22 Jun 24
Excellent job guys. Have used this company several times, nothing less than professional and excellent. Well done team Joe’s.
Michael CalvertMichael Calvert
23:21 21 Jun 24
They found the part that was needed and squeezed me into the schedule over the course of 30 minutes on a Friday afternoon. The staff was friendly, the work was done quickly and they provided snacks and water in the waiting room. I'll be going back there next time I need auto glass.
Gillian HAMPERGillian HAMPER
04:16 19 Jun 24
I have had emergency window repairs 2x the first time Joes took my car right away and fixed my back window in less then hour. Efficient with appointments fast and friendly
LucasLucas
17:58 17 Jun 24
These guys are great - answered the phone quickly, provided a quick, friendly estimate on rock chip repair that was an extremely reasonable rate that seems to be about the best you’ll find in the area. They take walk-ins and over the phone provided an estimate of how long it would take. When I arrived at the shop, they immediately took a look at the chip, and in our case did not recommend repair - it appeared that another family member had already gotten the repair done, that it appeared to be satisfactory (and proceeded to explain why the repair was satisfactory), and then suggested that no further repair need be made. These guys are professional, efficient, competent, and honest - highly recommend the folks at Joe’s Glass for any windshield repair or replacement work you might need. Excellent customer service, and knowledgeable staff. If one of our other vehicles gets a rock chip down the line, Joe’s Glass will be our first call.
chris halechris hale
17:37 14 Jun 24
Great guys! They are very friendly and willing to work with you. I'll be a customer for life
alena karginaalena kargina
16:32 08 Jun 24
ron andersonron anderson
21:58 06 Jun 24
Been awhile since a business overachieved, for me anyway. Employees were great!! Joe keeps a little waiting area stocked with snacks and water and an spotless restroom. Repair was done earlier than promised.... Pretty impressive.
stone steinertstone steinert
21:20 30 May 24
I brought my car in to get my windshield replaced and afterward had some issues with my wipers. I brought it back in and talked to Joe about it, he and his team were super friendly and helpful in helping solve the problem. Another shop could have taken advantage of the situation but Joe was extremely helpful and honest about the whole thing. They had the replacement part ordered and installed in less than 48 hours. We will definitely be going to them again in the future.
Uriah BeasonUriah Beason
17:09 29 May 24
Very nice guys to deal with! Also very fast and well priced 10/10 would recommend
Nicholas RussoNicholas Russo
23:04 23 May 24
Window chip repair. Best price and great work.
Ann BertomeuAnn Bertomeu
18:00 23 May 24
Needed my windshield replaced (on short notice). The Staff were friendly and professional. Scheduled appointment and had it completed quickly. THANK YOU! Highly recommend their service!
Tiffany BradleyTiffany Bradley
18:36 18 May 24
Joe got me in same day to replace a rear window that someone shattered. The window looked brand new! Joe is funny, friendly and genuinely cares about his customers. I had the pleasure of being there while he ran the front desk and it was entertaining.Fast service & honest people!
Adam FortneyAdam Fortney
21:33 17 May 24
I broke the back window of my truck loading firewood. I reached out to Joe and he got right back me. Ended up doing both the windshield and the back window and he got me in right away. Joe took very good care of me, absolute quality work and I would recommend Joe and his business anytime! Great prices!
Alex StuckensAlex Stuckens
00:45 16 May 24
Needed a windshield replacement after a rock chip spread into a large crack on a road trip. Called them on a Monday they got me in Wednesday afternoon (my schedule) and in under an hour had the new windshield in place looking clean and I was on my way.They worked with my insurance company so I only had to pay the glass deductible amount, they were able to handle the advanced sensor thingy for pedestrian safety or whatever no problem. It all works.Thanks Joe, thanks team! Great service, would come back (though I hope I don’t have to!)
Brian KelleyBrian Kelley
00:19 16 May 24
Excellent service, fast efficient and affordable. The chains and dealers quotes were to wait two weeks for the window and they were going to charge more. Joe's got me in the morning I called and got it replaced by early afternoon. Skip the chains and dealers and choose Joe's.
Carlie HansenCarlie Hansen
17:35 09 May 24
Great spot, they already had the windshield in stock, got us in quickly for the replacement, and did the work fast. The staff, including the owner, was very friendly. They had a lot to entertain children, I came with a two and four year old and they had fun the entire time, no complaints! It always helps when the owners have kids, they're typically more mindful and attentive. I would highly recommend this shop and will use them again if a need arises.
jurgen thiedejurgen thiede
15:16 06 May 24
They've replaced a couple of windshields of mine, and they were great. I definitely recommend them.
Cindy WongCindy Wong
00:42 06 May 24
The price is reasonable and peoples work there are friendly.
Evan FowkesEvan Fowkes
21:13 03 May 24
It was quickI t was painless and it looks amazing.
Conner VanSkiverConner VanSkiver
05:23 29 Apr 24
Quality work and got me a quote and in the shop same day. Would recommend and use again.
Gerald PearsonGerald Pearson
04:06 27 Apr 24
Treated well, given a fair quote.. I had my windshield replaced and recalibrated in under an hour. Definitely would/will recommend... and I will definitely come back if I need their services again!
kaylien zaratekaylien zarate
13:46 23 Apr 24
Great service, super fast and friendly. 100 percent recommended.
Brian ButlerBrian Butler
04:23 23 Apr 24
Wagz7Wagz7
00:13 16 Apr 24
They were absolutely fantastic, my car had some issues and took some trouble shooting, they didn't charge me more for the extra issues and problems. Absolutely fantastic service will come again!
Katie MarshKatie Marsh
20:18 08 Apr 24
Look no further. Go see Joe. Outstanding customer service and competitive pricing.
Heidi LaursenHeidi Laursen
17:07 06 Apr 24
I’ve been coming here for years. They are always professional and fast. I called at 4pm Friday, they saw me as soon as I got there, and I was out before 5pm. Really appreciate you guys!
ErikErik
23:56 29 Mar 24
Called to get a quote and was able to make an appointment for the same day. Price was fair and they had me in and out in under an hour. I'll definitely be back should I need any glass work done in the future.
Alaina JewellAlaina Jewell
20:47 28 Mar 24
I had such a wonderful experience with them. Somebody broke into my car with there yesterday morning and I called Joe's glass and they were able to fix it within an hour. They even vacuumed all the glass out of my car. Highly highly recommended.
Bret PerryBret Perry
00:05 26 Mar 24
Called to get an Accent 1/4 panel window quote. They didn't have the window, but he said he'd look for one for us. He did and called me back, but I had found one at the junk yard for cheaper. We picked the window up in the morning, and they were able to fit me in at 3, after calling at 2pm. They had it done in about an hour. Looks great.
Tyler BeardTyler Beard
06:25 23 Mar 24
Joe and the team did awesome!!! They replaced the front and back windshield on our old dentside. Windshields were original to truck, 47 years old! Joe took care of the rust and reinstalled the new glass. I will come back with any future vehicle needs.
Mark SmithMark Smith
00:50 07 Mar 24
The guys were great. They offered to get me in the same day I called. I had an obscure leak that I thought was coming out of the back window of my pickup truck but they ruled that out and figure it out where the leak was coming from and fixed it right away. No extra charge. If I have any other problems with any of my cars I definitely will go back. I highly recommend them
Rebecca HardegreeRebecca Hardegree
03:10 02 Mar 24
I am so happy that I found Joe’s after my windshield shattered after a rock hit it on the trestle!!! They fixed it same day, worked with my insurance, and were all around great to work with. I will 100% go back to them for any future needs
William PehlWilliam Pehl
01:58 27 Feb 24
This is a great little shop. They got my truck in 15 minutes early and I was out in less than 40 minutes. The lobby is clean, nicely decorated and there’s a coffee and snack bar. Also the guys are all cordial and laid back while still working quickly. My new windshield is in and held up perfectly for the trip home.On another note, my wife had the same great experience with one suggestion of adding a changing table in the bathroom. While there today I noticed Joe actually did it! This company cares about their business and it shows. Hopefully I don’t need more glass anytime soon but if I do I’ll be going to Joe’s.Thanks crew!
Ruslan MiskovRuslan Miskov
00:41 20 Feb 24
Here's the invoice for the glass repair job done on my car by/from this company. They were courteous, gracious, kind and thorough, as well as kind enough to advise me to not get my car washed for 48 hours after the repair. Would recommend.
Joshua BakerJoshua Baker
02:38 19 Feb 24
Always great service, fast, efficient, affordable!Definitely recommend joes to anybody who needs a quick and affordable service for any automotive windows!They have done great work on many of my vehicles over the years and never had a problem!
Swan StarlingSwan Starling
07:08 18 Feb 24
It took an unusually long time to replace my windshield, having to chisel away around the sides, and my seats were covered with shards of glass. I went against my better judgement. Next time I will go with Safelite instead, which I should have done. No offense. It's hard for me to forget. Watch out for snippy retorts from the owner.
888777x BLANK888777x BLANK
00:58 15 Feb 24
Very quick work, replaced a side window and had availability same day, also at a fair price.
Theodros AshenafiTheodros Ashenafi
21:50 14 Feb 24
The best customer service experience and understanding. What's going on thy work on my Toyota highlander windshield glass. thank you
Alan ZimmermanAlan Zimmerman
03:52 06 Feb 24
Called at 2:00pm. Appointment at 4:00pm. Out the door at 4:40pm. Welcoming and Professional. Hard working heroes.. Thanks az
Baf BarbaraBaf Barbara
02:11 06 Feb 24
Had a window shield replaced. Great service, very knowledgeable and fabulous price! Very friendly group.
Lori StaplesLori Staples
02:47 01 Feb 24
They were fast and a great price! I would definitely recommend
Richard MRichard M
18:07 30 Jan 24
We bought a used car and it had a broken windshield we needed fixed quickly. We called several shops, and Joe was fantastic. He gave us a competitive price, and was able to squeeze us in same day, even though we called in the afternoon. He and his team were friendly, efficient, and did a great job.I completely recommend Joe and his team and would come back again with no hesitation should the need arise.
Will HensonWill Henson
01:59 24 Jan 24
I couldn't get any other auto glass place to return my call. These guys got me in the same day and I was in and out in under 30 mins. 10/10
Paul KellyPaul Kelly
22:38 23 Jan 24
Needed a new windshield for an 80s Volvo 240, they know the car and gave me a newer (better) windshield. Excellent service, exceeded expectations. I went to drop the car off the night before and they did the work before I even left, same day.
KaiKai
18:09 17 Jan 24
Dropped in and they booked me on the spot for a same day repair. Not a great day when I need to get vehicle glass replaced but they made it easy and as painless as possible. Highly recommend
Jen HammerJen Hammer
04:24 17 Jan 24
We were visiting from California for a special veterinary appointment for my dog. We decided to do some sight seeing and checked out the Space Needle. While up at the top we saw my car and likely someone breaking into it. When we got down about an hour later and it was discovered that yes, someone had smashed in my backseat window. I had nothing of value in the car and didn’t see anything taken so I wasn’t sure what the point was.It was about 8:30 on a Sunday and we needed to leave right after the dog’s vet appointment, which was at 10 the next day. We had driven through rain, snow, and sleet the way up and I knew it would not be great to add a broken window to that. I desperately called every glass shop that came up on a search. Joe serendipitously called back. I explained the situation and he first made sure he could get the glass quickly and then told me to come at 8 the next morning. It took a little over an hour to get the window in and they made sure to vacuum up real well so the glass didn’t cut my pup on the ride home.If I could give a perfect 10 for the whole experience I would. We left Seattle area exactly when we needed to and had a comfortable drive back because the window was in. It was discovered on the way home that my lunchbox with 4 LaCroix waters was missing from the back seat. Yup, all that for a lunchbox with waters. Not much of a haul for those bad guys.I am eternally grateful you were able to get me in and out so quickly! You were a lifesaver and truly made a terrible situation way better. Thank you so much!
brian whitebrian white
01:08 17 Jan 24
Deleted old review (my choice)I still think you should look into Apple Pay for your customers benefit and if you don’t offer it, don’t show it on your Point of sale system that sits right there on desk facing customers.The adventure we had when getting work here was a rollercoaster of issues. It got out of hand quickly but I admit it was both sides. Honestly no hard feelings though. I can see you are passionate about your business and the work you do.You have admitted the wrong doing of your shop and you have been willing to make it right. So I will leave this review with a 3 star instead of the original 1 when I was angry.Always room for improvement though. Once I get it fully fixed (hopefully tomorrow), I will adjust this review accordingly and add that ending experience.See you tomorrow Joe!Update 1/17 @ 4pmProud and happy to say it is fixed and looks great. If I counted only the hours they had it, it was fixed in a timely manner. Thanks for taking responsibility and resolving everything. Top notch!Thanks Joe and everyone there :)
brady Hastingsbrady Hastings
17:40 16 Jan 24
Super quick service, very affordable
Mark HaysMark Hays
20:15 15 Jan 24
In and out same morning with wife's new Kia that got window busted out. Other places told her at least a week of 2.I highly recommend these guys!!!! Gonna hit them up for rock chips on my truck as well.
Wyatt RoodWyatt Rood
20:53 11 Jan 24
Fred PerkinsFred Perkins
17:49 11 Jan 24
I give them 4 out of 5, window replacement went great but they couldn't get it to roll up/down when they finished. Had to take it to Toyota to get the window switch "initialized" in order for it to work correctly. Joe and his team are professional and did extra work to try to get it done right, so I applaud their effort. I will def come back because he was honest and explained everything to me.
Dawn AndersonDawn Anderson
21:26 10 Jan 24
My window cracked thanks to a rock on the 405. I called and they were able to order the glass, go through my insurance and replace it the next day. It's been a week and so far no problems.
sarah ottingersarah ottinger
19:35 10 Jan 24
Very quick service, friendly staff and affordable pricing. 10/10 recommend!Update: Just came back with a second car and was in and out of there in 15 minutes! These guys are GREAT, will forever be a lifetime customer with them. Thanks again!
Mark ZylaMark Zyla
18:34 10 Jan 24
I needed a new sunroof and Joe’s Glass was the best price. Joe’s outstanding customer service provided me a great price on the glass, with prompt ordering and a delivery. Installation time was about 15min. A great team of guys there. Thanks!!!
Martin PinkertonMartin Pinkerton
00:20 10 Jan 24
Appointment was made, car went in on time, it was suggested it would take about an hour and they delivered on time. This including cruise and lane keeping assist calibration. The nice touch that I really wasn't expecting was that before they were done they took the time to scrape off the old double sided tape on my dashcam mount and put on a new piece so it was ready to go.Would recommend.
Stephen HopkinsStephen Hopkins
21:21 08 Jan 24
Great guys with quick and quality service. I've had 2 different vehicles get rock chips fixed here and both looked great and held through the seasons.
Nguyen TranNguyen Tran
05:21 08 Jan 24
Beware of this business! I had a windshield replacement done at Joe's glass in Everett for my Toyota Highlander, but I was totally unsatisfied with the new windshield. The windshield was misaligned. It looks crooked. I took a look right after installing, I pointed out to Joe that the window that shows the VIN on windshield was off. He said " it's a little bit off but they did a good job to seal the glass". I took another look at home I found out the windshield was installed improperly on car's frame. The gap between windshield and roof was off, so I took the car back to him next day to ask him. He again said "it was off but it is not a big deal, just cosmetic problem. Your friends will not see it, just you". I asked him nicely if he can fix it because I'm not happy about it. He said "I usually don't do that. Call me next week if still bother you" and walk away. I don't like that kind of responsible service. Why wouldn't he try to take care of it now? Why do I have to wait until next week? Moreover, I realized that the car was noisier when driving on freeway. I did research online and called my mechanist about it. They said it could be loud because the gap between glass and frame is not equally so it could make the sound louder. I hope it will be taken care soon and better.
Billie BaylorBillie Baylor
21:48 05 Jan 24
nobody cares about your have a nice day. learn how to run a business
Loui GLoui G
07:33 05 Jan 24
If I could I would rate Joe’s Glass Company a 6-star.Great customer service and amazing work! They did what other shops couldn’t in fixing a window on my Audi.
Trino MackTrino Mack
05:31 05 Jan 24
Upfront and honest.
victoria zambrzuskivictoria zambrzuski
02:00 31 Dec 23
Quick and good service. Reasonably priced. Super easy to work with
Sam HamborSam Hambor
14:53 30 Dec 23
I got my Car 🚘 Glasses has been replaced , it was a great job done and very nice and kind team staff’s and my daughter enjoyed with candy,snack's,chips,and drinks,playing with toys.you should better to go this place for a good prices.
Alice KarmAlice Karm
23:09 28 Dec 23
Jamie MelroseJamie Melrose
23:05 28 Dec 23
Ricky ArguilezRicky Arguilez
03:14 23 Dec 23
Shattered my windshield and everywhere else around quoted me at least $150 over what these guys charged me. Not only that but they were able to get me in the same day within a few hours of when I called. Whereas everyone else was at least a week out. I brought my car in and they had it in and out within 45 minutes. Great customer service quick and Speedy I would definitely recommend anybody looking for a fast and affordable windshield replacement.
Alex AAlex A
04:27 21 Dec 23
Been here twice now for a windshield replacement. These guys are FAST and quality… experience was very easy and the staff is great. Was in and out in less than a half hour today I was mind blown. Was told by a buddy to go here and Ill be recommending them to all my other friends!
Olivia ClarkOlivia Clark
05:39 15 Dec 23
Quickly replaced my windshield and fixed a leak in my vehicle with ease and kindness. A locally owned business I would recommend!
Jasmine JonesJasmine Jones
00:12 12 Dec 23
Thanks to the quick and handy work of Joe's Glass Co., our outreach program is back on the road to serve our community. The van was dropped off at the shop on the 28th for replacement of the rear window, passenger front window, and the windshield. On the 29th, by the end of the day, the van was completed, and we picked up the van on the 30th. We will definitely be referring them to everyone we know.
Laura StallingsLaura Stallings
14:45 03 Dec 23
Everyone is very friendly and helpful. Fast service! Thank you for fixing my windshield
Live HabitatLive Habitat
15:28 30 Nov 23
I was able to be serviced same day, and at half the price of safelight! They were quick but thorough with their service. I will definitely be coming back!
Steve LevySteve Levy
18:33 26 Nov 23
Joe's Glass did a great job replacing our broken in car window. Not only were they 20-25% less expensive than others I called, they were able to get us in the same day and had us back on the road within an hour. Not only did they fix the window, they vacuumed up all of the glass in the car, as well as completely removing the door panel and ensuring that there wasn't anything left in the door to rattle around.Super polite and professional, I can't recommend them enough if you need me glad for your car.
Anatolii LeshchukAnatolii Leshchuk
03:13 25 Nov 23
Great job guys!!!
I recently had the pleasure of using the services of Joe’s Glass. Their professionalism was evident from the start, with a swift response to my inquiry. The team displayed exceptional knowledge, addressing all my concerns with clarity. The service was not only fast but also detailed, ensuring every aspect was covered. Overall, a commendable experience with a company that excels in professionalism and expertise.
Theo BriggsTheo Briggs
00:48 16 Nov 23
David MinorDavid Minor
21:02 15 Nov 23
Took my 2011 Ford Ranger in for a windshield replacement. Derf the office manager (that's Fred backwards) was amazing, customer service was Outstanding. I've used other Auto glass companies, I will be sending all my Friends to Joe's Auto Glass from now on.
Michael QueryMichael Query
18:32 15 Nov 23
Best place for windshield replacement or glass services! They have great prices and friendly high quality technicians.
James PhanJames Phan
17:29 15 Nov 23
Was trying to replace my wind shield and found this dude on the google. Short story long I was like I got hit by a rock and now I have a crack that spans the Pacific to the Atlantic and am having trouble with paperwork and this dude “Joe” was like I got you fam! All while he was figuring out logistics for me being like I can order your parts, we can figure out paperwork, and by the time you get here we’ll be In-N-Out before you know it. Anyways, I like Joe, Joe’s a good dude, be like Joe. Thanks Joe!
Tyler WareTyler Ware
23:55 14 Nov 23
Joes glass company is second to none! They are amazing. Owner is amazing and I would recommend them to anyone looking for glass repair.
Michael Gregory IVMichael Gregory IV
00:55 14 Nov 23
Dazzle RaeDazzle Rae
22:34 09 Nov 23
Called for pricing on a chip repair and was told no appointment needed, $70 + tax, quick 10-15 min repair time. I came in a few days later, around noon on a weekday, and things were just as expected and then some.The shop was busy with two other repairs in the works, the phone was pretty busy, and the guy at the desk was handling it all politely and efficiently. The lobby was impressive with toys and books for kids, varieties of kcups for coffee and tea, water and snacks. Restroom in the lobby as well.Before I was done paying for the chip repair, it was already completed! Impressed, relieved, and painless. The chip itself was less than the diameter of a quarter but close to it, we'll see if the repair holds up with the upcoming colder temps, but from first glance it looks a lot better than before!
Vitaliy FlyakVitaliy Flyak
00:39 09 Nov 23
Fast and efficient
Cassandra CCassandra C
18:58 08 Nov 23
Super friendly staff and quick service. I will be recommending them to my family and friends. Thank you! 🤗
SCOTT HSCOTT H
22:28 07 Nov 23
Joe's is top notch. I've had multiple windows replaced by them. Extremely fast and accommodating to my needs every time. Best prices around. Highly recommend.
Brian BBrian B
00:15 07 Nov 23
I got a ding in my windshield and stopped by Joe's Glass to see if they could fix it. They got me in right away and had the windshield fixed in 15 minutes at a great price. The crew was friendly and they have a nice waiting area too.
Stack GrattonStack Gratton
18:03 04 Nov 23
Highly recommend. They had my Lincoln back glass(big job) done while I waited. Professional, on point, and reliable. The owner was super cool, and staff was very friendly. I will def be going back for my windshield replacement next, and recommend to everybody with glass help, or needs to go to Joe.
phung vophung vo
19:55 03 Nov 23
Good service fair priceJoe easy to work withStrongly recommend
Tyler CrockerTyler Crocker
19:47 03 Nov 23
Super friendly to everyone that came in and while they underestimated how difficult it was to change our window, they put in the extra work to get the window changed for my father-in-law. And they didn't charge any extra! Many thanks!
Jose VillagomezJose Villagomez
17:27 02 Nov 23
Great service, fast and same day repair.
Jillian HortonJillian Horton
19:27 01 Nov 23
Super friendly and reasonably priced. They were able to get me in same day and had it fixed and ready in under an hour. 10/10 recommend :)
Dan IlloDan Illo
18:04 31 Oct 23
Two guys showed up on time for a 4 runner and a Forrester front windshield replacement. Both Very professional and they didn’t waste any time, didn’t leave a mess. I’ll use em again. If you’re in or around Everett, these guys do a legit job.
They were very quick and it was a good experience!! They replaced my windshield and were super flexible with scheduling and were still able to fit me in after being a couple minutes late :)) they also made sure to re-stick my good to go pass and my mileage sticker on the windshield for me and I’m super happy with the service. Thank you !!!
Amy DobeshAmy Dobesh
08:59 31 Oct 23
I went to Joe’s to replace my passenger front window. I was able to get an appointment soon after calling and was in and out quickly on the day of my appointment. As soon as I got in the car I noticed scratches on the door handle, but I overlooked this unfortunate result because my main focus was the fact that my window rolled down slowly and with a ‘hitch,’ meaning not smoothly, like it was installed improperly. Also, the door wouldn’t unlock with my key fob or manually, so the door wouldn’t open. When I called, Joe told me to bring it back the next day, and it would be fixed. (I didn’t mention the scratch, as it was not as vital as the window and lock problems.). When I went back, they fixed the issue, but got fingerprints and the lube they sprayed to fix the problem on my freshly washed car. Frustrating, but the window and lock seem to be operating properly now. Later, after having left Joe’s Glass for the second time in two days, I looked closer at the scratch on my door handle, and realized that that’s where they accessed the screws to remove the door panel, and that they’d broken the part and didn’t tell me, so it’s now just hanging loose, AND scratched. There’s also glass rattling around when I drive and if I shake the door I can hear it as well. So, I’ll be calling Joe to see if he’ll replace the part they damaged, (which they should. No matter how old my car is, it should be done right, and I should be notified when something like this happens.) After speaking with Joe while I was there for the second day in a row, i found him to be extremely personable, and he seemed determined to provide good service, so I’m sure he’ll make this right. I just wish it didn’t take this much of my time to get the job done correctly, since it’s their whole business to do so, and this was a simple, basic window replacement. It’s because of Joe’s friendliness, and the prompt appointment they were able to schedule, I’m giving three stars. Besides that, this exchange has been much too difficult for such a basic service from a company who’s sole focus is this type of repair. I shouldn’t have to return twice (likely more if I want to have the broken part replaced) and waste this much of my time in order to get things done the way they should have been during my first appointment. UPDATE: After he saw this review, Joe called me, pissed. He felt I was wrong to give him a "bad review" ( I don't think three stars is bad, I think it's fair, but he disagreed) and he would not take responsibility for the problems I mentioned, carefully stating that they'd take a look, and then decide what to do, not wanting to admit any fault. He tried saying it was a coincidence and it would have broken anyway due to my car's age. It was so unprofessional and I was offended that he would basically call me a liar instead of just fixing their little mistake. I had an appointment to get the window tinted, so I didn't have time to bring it back to Joe's a third time beforehand. The tinter guy told me that the "glass" I heard in the door, was actually screws that Joe's employee forgot to put back, that were supposed to keep the window up/down switch in place, and he went ahead and installed them while he had the door panel off. I haven't gone back to Joe's to try and get the broken clip replaced, because I don't want to argue about how it happened. Still, forgetting to put the screws back during this basic service tells me something about the workmanship at Joe's, no matter what he tries to say otherwise. In summary, I think three stars is fair, and if I ever need a window replaced again, I'll take my business elsewhere, even if it costs a little more. I like to support local businesses, but I won't choose to spend my money at this one in the future.
Jason CampbellJason Campbell
21:47 30 Oct 23
Been here twice in a year for different car windows, great customer service.
Brandie ChristianBrandie Christian
13:04 25 Oct 23
I needed my side window replaced and these guys cost less than my insurance deductible! I was able to make an appointment for that week to have it fixed and at a time that fit my schedule. I was in and out really fast the day of repairs. Excellent service and super nice people. I highly recommend.
Fred BrownFred Brown
22:49 24 Oct 23
I was traveling from Colorado to Granite Falls, Washington to work on the estate of my brother who had passed away when the window regulator on the driver's side of my Ford E-450 Motorhome went out with the window almost all the way down. This was problematic with the rain and the inability to secure the vehicle when I was away from it. I called one of the National Chain Automotive Glass stores and they had me set up I appointment only to be told when I got there that they couldn't get the window regulator and would not work on it. Then someone told me to call Joe's Glass in Everett.Joe's Glass Company was absolutely AMAZING! I spoke to a great young man Zach on the phone who was friendly and concerned about my problem. He said he would try to locate the part and would call me back as soon as he could, but with it being close to 5:00 he said it may be early the next moring before he would know. Sure enough, first thing in the moring he called to say he had located the part and said they would work to fit me in that day if it worked for me. He set an appointment for 3:00 pm to be sure I had enough time to travel to their shop, and I got there early, (about 1:30 pm).They were busy with other scheduled appointments coming in, but made me feel welcome and valued. They had a nice office and comfortable waiting area for customers which was much appreciated. Knowing my appointment wasn't until 3:00 pm I walked to a nearby restaurant for a meal. Imagine my surprise when I recieved a call from Zach a little over an hour later to tell me my vehicle was finished and ready for me to pick up!What outstanding professional service I received and they were so very friendly and appreciative of my business! This level of service and professionalism has become a rarity it seems in today world, but was how Joe's Glass does business. Everyone that I saw coming in and leaving received the same quality care and compassion that I recieved. I even was thanked personally by Joe himself for allowing them to work on my vehicle.What great people and what a professional business. This is what make America great...the Small Businesses that make all the difference, in their quality service, contributions to their communities, and compassion for their customers. Joe's Glass Company optimizes that and I was my pleasure to spend my hard earned dollars with them!With Appreciation,Fred Brown
Monika GruszeckiMonika Gruszecki
00:24 24 Oct 23
James DavidsonJames Davidson
23:22 20 Oct 23
I came into Joe’s Glass to fix a leaking windshield on my Toyota pickup. Joe and his team not only took great care of my truck, but they talked options with me, they have fair pricing, and a comfortable waiting area to sit in while your car is getting fixed. I sat in the waiting area talking with Joe about business, cars, etc etc for the better part of an hour.Great staff, great pricing, and great work quality.I would absolutely recommend my friends and family to come into Joe’s Glass for any automotive glass needs they have - and if I need more work done in the future in my next vehicles, I’ll be back here again without a doubt.
Charles PearsonCharles Pearson
21:46 19 Oct 23
Excellent service! They did a rock chip repair for us in 15 minutes with no appointment needed! They worked with our insurance too! Thank you!!!!
Rodger AndersonRodger Anderson
20:03 18 Oct 23
We had a window broken on a 1998 4Runner, Joe's had the part in stock and was able to get me in the same day. Customer service was great! The best part was when I watched Zach at the front desk deal with an elderly woman who kept calling him Jack. He was so kind and thoughtful, that alone will get me to come back. 5 Stars +++
Jaime JoyJaime Joy
00:31 14 Oct 23
Awesome Glass Shop! They did a great job on my windshield and were super quick too! Joe was understanding and totally worked with me when I had to resched bc my Jeep broke down and couldn’t make my first appt. Although it didn’t work out, he even offered to come to the auto shop and do the job. Good people!! A++
TT
18:35 12 Oct 23
Awesome shop Joe does what says and the price he gives you is the price no surprises thanks Joe
Ingrid NaumannIngrid Naumann
02:48 11 Oct 23
Great service and fast - in and out with a new windshield in one hour.
Nicole SNicole S
02:29 11 Oct 23
EricaErica
20:22 10 Oct 23
The service is wonderful here. They got me in same day and replaced a broken window in less time than it took for me to do my house keeping.To top it off, the staff remembered my name and were extremely friendly and answered all my questions.This shop is amazing! I chose them because I live nearby, but I lucked out on the convenience and quality.
Magic BalloonMagic Balloon
18:46 07 Oct 23
We were driving from Leavenworth to Marysville when a rock bounced and smacked our windshield. We are from California en route to Vancouver BC Canada and were worried the ding would expand. We called Joe's spoke to Shawn and he said bring it in before lunch and they'd take care of us. We were there around 1130am and we were attended to promptly. 5 min later we were on our way!!! Such fast friendly service and only $76!!! Fantastic job guys!!!
diann somesdiann somes
20:17 06 Oct 23
Polite, quick, excellent service.Thank you.
Kira AbrahamKira Abraham
17:58 04 Oct 23
Fastest service ever!! Very pleased with the results.
Ugur ErolUgur Erol
23:24 03 Oct 23
Been here twice to have a chip on my windshield repaired. Would recommend this shop to anybody.
Rich OrtizRich Ortiz
18:32 28 Sep 23
Bernie BezdekBernie Bezdek
23:58 27 Sep 23
Joe's Glass Co. Is by far the best place to get window glass replaced. Thorough, respectfull, timely and professional. I will never go anywhere else.
Jeff McKeownJeff McKeown
06:11 27 Sep 23
Joe got me right in. I was driving away within 30 minutes. Friendly, locally owned small business. Highly recommend.
Tom KelleyTom Kelley
18:56 26 Sep 23
Customer service here was amazing. I went to my Subaru dealer with an issue with molding that was pulling up. They said they couldn’t fix it and I should get a new window. Insurance company wouldn’t do anything as it was wear and tear and not road damage. Took it in to Joe’s and they took off the molding as it was just a part of the cowl and was not a necessary part to hold the glass in. Walked out free of charge!!!
Austin WolffAustin Wolff
17:18 20 Sep 23
Wonderful experience. Needed a windshield replaced on relatively short notice (while also living two states away) and Joes was able to get me scheduled and installed before most places locally even returned my calls. Very competitive pricing too.
Nathan SkinnerNathan Skinner
18:22 12 Sep 23
I was informed that globs of adhesve on the inside of my car that I could see just from the driver seat were normal and something you would see from the factory. After complaining I was once again informed that I didn't know what I was talking about while scolding me for wanting something at least OEM quality based on the way my car looks (faded paint, and other cosmetic defects).I was professional and personally gave them a chance to fix it. He offered to fix 1/2 issues. I am sure that they do good work for many people but mine was clearly rushed or not inspected properly.If you see this please reach out, I want to work this out and come back to you for future windshield repair.
Jody SiversonJody Siverson
18:13 11 Sep 23
Efficient and the staff are very kind.
Marie BauerMarie Bauer
20:31 09 Sep 23
Always easy and inexpensive plus the staff are really sweet and don't rush you or talk down to you. Absolutely love this place and recommend!
Victoria StarrettVictoria Starrett
00:45 09 Sep 23
I was first excited to not have an arm and leg bill to just have some rock chips repaired. I was told it would take 15 for everything to be completed which is different then the last time I had a chip repair. We went over what needed to be done, one crack wasn't touched, one chip was only half covered and wondered if an Elmer's glue stick had been used to fill what I needed done. Frustrated I kept driving away disappointed with the money I just threw out the window. Staff is wonderful, should have asked for more information or been educated on the process to fully make a decision on the choice I made. Single parent just trying to save time and money.
Janice KriegerJanice Krieger
03:04 06 Sep 23
Arrived early to an appointment but they were able to take care of us right away. Good timing. Quick, courtiest, knowledgeable and very reasonable price. I live about 70 miles away and wouldn't hesitate to go back if necessary.
Steph MyersSteph Myers
00:34 01 Sep 23
My truck was broken into while I was attending a night class and my passenger side window was shattered, and the door was damaged. There were three of us in total who were robbed that night. I had one hell of a time trying to go through my insurance company. No one will accept them. The other two recommended Joe's Glass Company. After exhausting all other options, I knew I would have to pay out of pocket and hope my insurance will reimburse. I called Joe's Glass Company and they were able to see me immediately! They were so helpful and quick. I can not thank them enough!!!!
chris conantchris conant
20:14 25 Aug 23
Awesome service!Joe worked with me on negotiating price and sent his crew to replace my windshield within hours of the call. The crew also performed outstanding service!I will buy all of my windshields with this company in the future!Thanks you guys!!👍👍
mukilteomarjhanmukilteomarjhan
21:46 18 Aug 23
Great, fast, efficient.
Raefe McEnroeRaefe McEnroe
23:09 16 Aug 23
Laurence RubleLaurence Ruble
21:41 15 Aug 23
I just had the windshield replaced on my 2022 Honda Ridgeline at Joe's. They did an excellent job, got me right in and out in less than two hours.The major national glass chain had my truck on 2 separate occasions and couldn't get the right windshield. This was despite me sharing all information about my vehicle and scheduling will in advance.Joe's is the place to go.
3erd World3erd World
19:32 07 Aug 23
Great customer service. They did an awesome job on my window looks really good. They were really fast worked out perfect
Robert WilsonRobert Wilson
18:12 06 Aug 23
Got me on the same day really appreciated it . My van has all my tools and product in it needs a window fixed.
Christine L NiglioChristine L Niglio
02:37 06 Aug 23
Two times in Two weeks...Windows in a Kia are cheaply made...Joe's Glass replaced them and we are good to go!!!
Shea ChenShea Chen
20:30 03 Aug 23
So rudeEdit: The shop reached out to me so I wanted to make some additional comments.I didn’t get my glass done here, I don’t know about their ability and professionalism in glass repair.I’m leaving a bad review because while trying to set up my appointment over the phone I felt incredibly disrespected and uncomfortable.I was having questions regarding my car insurance and since this is an affiliate shop I asked to process the insurance up front.The man on the phone rejected it because “insurance doesn’t pay them enough” up front and then proceeded to say“I just need you to be a tough little girl and pay for it, and file for reimbursement afterwards”This guy knows nothing about me, my age, my job, anything. However he felt entitled to talk to me the way a DAD would talk to his daughter, because I have a young woman’s voice over the phone? I was filled with confusion and rage.I will not take this misogynistic behavior.
Ahcene BourdacheAhcene Bourdache
19:26 03 Aug 23
I had a fantastic experience with Joe's Glass when I needed to replace my windshield. Their service was prompt, professional, and efficient. The staff was friendly and knowledgeable, answering all my questions with patience. The new windshield looks flawless, and I feel much safer on the road now. I highly recommend Joe's Glass for their top-notch service and exceptional workmanship!
Jocelyn TritleJocelyn Tritle
16:54 01 Aug 23
Had insurance contact for an estimate for a Tesla windshield replacement. Shop called back and advised what already knew, $500 deductible. Asked what the replacement would be out of pocket and was proceeded to be out on hold for awhile, which was fine. When they picked up again he started getting the lecture about why I should make a claim versus paying out of pocket. Stated again I was asking what the estimate for replacement is out of pocket and not needing a lecture in the basics of insurance. Guy became extremely rude (he should be embarrassed for his behavior) and after I told him that his shop is probably not a good fit as he could not provide the basics of an estimate out of pocket. He told me that was fine started again lecturing about insurance, and I once again stated I was simply asking for an out of pocket estimate. He said the cash prices are different (again, understand that as I’m not new to this process in life) and he would need to rework the numbers and would take some time. I said that’s fine and without the need to put on hold again gave me a quote and hung up on me.This is not the experience I have had with this shop before but this is absurd. The inability to give a basic quote is pretty pathetic. However, they seem to have plenty of next day availability if you wish to be lectured or need to send a teenager in for the basics of life.
John PyktelJohn Pyktel
20:14 20 Jul 23
Nice, professional, quick to respond. Took about an hour to replace my windshield and realign the eyesight. I would recommend them to anyone in the Snohomish area. Very clean facilities. Friendly staff.
Sherman SmithSherman Smith
20:28 27 Jun 23
My daughter had a simple rock chip in her windshield. Very basic. She took it to Joe's to have it filled. And instead of filling it, they put too much pressure on the windshield and created a whole new crack in the windshield. It was NOT part of the damage caused by the rock. This was a whole new crack, several inches away from the original damage. They then lied to my daughter and told her it was just "air in the glass". Well, that was a lie. When my daughter asked for someone else to take a look at it, the "new guy" said no one else was available to assist. Then my husband looked at it. He knew it was a new crack. He called and talked to Joe himself, who advised the only way to fix it,Is with a new a new windshield. How very convenient. Very basic repair turns into over $1000 repair for Joe. And they refused to take responsibility or make it right. Well nope, sorry Joe. You won't be touching this vehicle or any other vehicle I own. I have had multiple windshields replaced here. I have also referred people here before as well. That won't happen again. I'm so disgusted that they won't accept responsibility for damaging my vehicle. They simply don't care about their customers. Do NOT go here, unless you want to walk away laying over $1000 for a rock chip repair. Do NOT go here, unless you want to be taken advantage of. Terrible, horrible, disgusting so-called customer service.
Serazi HassanSerazi Hassan
18:06 23 Jun 23
I went there for work on the windshield. After that, I saw that there was some damage due to the repair work. The mirror was loose and not properly fixed to its right place. The interior was also damaged. So I called them and the representative was very rude. They not only mistreated me but also asked me to come next week which was too late for me. Unfortunately, in my experience, I did not find the staff to be responsible when it comes to dealing with the customers. Their unprofessional attitude is forcing me to write this review.
Sarafina KimaniSarafina Kimani
00:07 16 Jun 23
My car was vandalized and the back left window was shattered! I called this place and got a same day appointment. They were quick to fix my car and did a pretty good job .car is as good as new . If I could give 10 starts i would ! I also got a free coffee 🙂
Elizabeth Brindo-VasElizabeth Brindo-Vas
19:10 15 Jun 23
I had an amazing experience at Joes! I needed my windshield replaced after a rock chip quickly turned into a large crack. I called them, they were polite and quick on getting me a quote, and had an opening the next morning. Less than two hours after dropping my car off, I had it back again with a perfect new windshield!!Six stars!
Clayton HaywardClayton Hayward
00:15 15 Jun 23
Never again will I use this place. I had a windshield and a back window replaced in my classic car and not only did they have it for a day longer than they were supposed to, they had used a wire wheel to remove Rust from my window Channel and not only did they not protect my interior, they couldn't even clean up the rusty chunks they left all over my brand new interior. Also they put about a dozen new scratches in my brand new $10,000 paint job, and then he had bent my Chrome around my windshield and couldn't get it to lay flat. He literally had it held down with masking tape. Iwas able to fix this myself in about 20 minutes but this guy does this for a living. I should have asked for my money back or at least a partial refund because it's going to cost me as much as I paid this place if not more to fix the damage they did
Jessica RohrJessica Rohr
20:46 29 May 23
Excellent work and helpful people. I was super impressed that I even showed up to my appointment late and they still replaced my windshield in 45 minutes. Fair prices.My only suggestion would be to let customers make appointments ahead of time. I called a week and a half in advance because I knew I had only a small window of time I was available to take my car in. I was told I had to call back a couple days before the day I wanted in order to make an appointment, which was inconvenient. But this is pretty small potatoes compared with the great service and reliable work they do!
Wesley SmithWesley Smith
21:18 12 May 23
Joe’s was great! They were very responsive on the phone and got me in the next day. Once I dropped my car off, it took just under a hour to get the front windshield replaced. It was great service and more than reasonable price. They take tap payments and even helped me out when my tap to pay was not working. Would recommend!
Freedom fiveFreedom five
01:43 02 Sep 22
Last week on Monday my wife and I dropped her car off at Joe's glass company for a Tuesday morning replacement windshield. They said it takes a little over an hour to install.On Tue I hear nothing from Joe's glass, so I make a call to them at 3:30pm to see if I could come and pick the vehicle up. Joe's tells me the glass they tried to install was wrong so they had to order another one. Ok well why no phone call telling us they will need the vehicle another day?So Wednesday same exact scenario. No call from Joe's. So I call at 4pm and get the same story I got on Tuesday. Now they are going to order the factory glass. I was told the would receive the glass on Friday. No call on Friday. I called at 4:10pm and am told the glass just showed up but they don't have time to install it. They have had my wife's car since Monday afternoon. With that being said we didn't pick the car up until the following Monday.This is the worst customer service I have ever received.To boot there is drips of some kind of clear sticky (glue of some kind) blobs all over her car. She noticed right away because it's on her rear window. After looking at her car there is blobs from front to back.This is honestly ridiculous.Total lack of customer service and respect of other people's property. I have attached photos. Unfortunately most pictures it was too hard to see. So I couldn't attach all of them.
Judy AceronJudy Aceron
03:11 18 Aug 22
I made an appointment in October with another company but wanted my windshield glass to be replaced asap. I decide to get an estimate from Joe’s glass. I drove my car in and got it done right at the spot less than an hour without appointment since they have in stock. I am so thankful! Not only their customer service was excellent, friendly and professional but their work is efficiently and price is perfect for my car! I saved $1000 less than I would spend if I go to another company. Definitely will recommend to anyone in Washington!!! Thank you Joe’s glass 🙏
Dominique WestDominique West
18:59 23 May 22
HUGE THANK YOU!! I live in my car and the window got smashed in one night, these guys were able to get me in the next morning because of my situation for a great price and even cleaned out all the glass left in the door & floor. Joe’s is a life saver, great customer service and all around positive energy. I even got a thumbs up for my happy dance after I saw my beautiful new window
Danielle Aleaha YorkerDanielle Aleaha Yorker
22:33 11 Mar 22
If you’re looking for auto glass repair this is the perfect place. They got me in and out within like 30 minutes, the staff is extremely friendly, reasonably priced in fact after shopping around they offered the best price for my repair. & if you’re waiting they offer coffee, water snacks and i noticed toys for kids to play with while they wait as well highly highly recommend and extremely satisfied with my service
Matthew PomperMatthew Pomper
04:59 04 Mar 22
Joe’s did a super fast and amazing job. They have a live person answering the phone not an automated annoying computer that doesn’t help. Great communication through all the steps. I dropped the car off at night on Wednesday and they had it fixed before 5pm the next day. They Even stayed open an extra hour for me to pick up my car. Will be back for all my auto glass needs. I highly recommend. Being in one of the biggest car clubs in Everett, having a show ready car is important to me. Would recommend to anyone that needs auto glass work. They work great with any “good” insurance like Allstate. If you want great reliable service and fast repairs go to Joe’s. Just don’t ask to see his Apartment. 🤣
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